Ingram Formulations Inc.’s Shipping Policy
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3 business days.
We value your patronage and purchases. Remember to verify your shopping cart before completing your order. Ingram Formulations ships products via various shipping companies within 72 hours of order placement (by phone or online). Orders placed after 2:00pm/cst are considered the next business day. Orders placed on Saturday or Sunday are considered placed on Monday (Holidays are excluded). We do not do shipments or deliveries on weekends or holidays.
If any we expect any delays due to a high volume of orders, or shipping issues we will notify you by email.
Shipping and delivery estimates
Customize the following: Shipping charges for your order will be calculated and displayed at checkout.
| Shipment method* | Estimated delivery time |
| UPS Ground | 3-5 business days |
| UPS 2nd Day Air | 2 business days |
| UPS Next Day | 1 business day |
| USPS – Priority Mail | 3-5 days (no guarantee) |
| Local Pickup San Antonio Area only | 2 days limited hours |
*Disclaimers related to shipping services UPS and USPS are considered 3rd parties and have no control over shipping location limitations, and if delivery delays may occur. The estimated delivery times are based on the published information that is given by each party*
Shipment to P.O. boxes or APO/FPO addresses
We currently do not ship to P.O. Boxes or APO/FPO.
Shipment confirmation and order tracking
Once you place an order you will receive an order confirmation. Then once your order ships we will send you an email containing the tracking number.
Customs, duties, and taxes
Ingram Formulations Inc is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damaged and Lost Shipments
Ingram Formulations Inc is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier (UPS or USPS) or our support team directly to file a claim. Please take pictures, save all packaging material, and damaged goods before filing a claim. You can reach us by email at sales@ingramformulations.com or by phone 888.Exxtreme(888.399.8736).
International Shipping Policy
Currently we do not ship internationally.
Returns Policy
In the event the purchase is not satisfactory, Ingram Formulations will ensure your satisfaction with a store credit or product exchange within 14-days of purchase. Should this occur, Ingram Formulations store manager will contact you to issue your store credit. Please do not ship back products without contacting customer service and obtain and RMA confirmation number and instructions for the return. You can contact us as sales@ingramformulations.com please include your order number.